Terms of Service

1. Description

Welcome to FlowXell Agency. These Terms of Service (“Terms,” “Agreement”) govern your use of our website “www.flowxellcom” and the services provided by FlowXell Agency (“Company,” “we,” “our,” or “us”). By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

2. Services

FlowXell Agency provides AI-driven, no-code design and development services including UI/UX design, website creation, web app/CRM design, branding, and related digital solutions. Specific details of services will be outlined in a separate agreement or proposal.

3. Use of Our Site

You agree to use our Site and services only for lawful purposes and in accordance with these Terms. You may not:

• Use our Site in a way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems or data.
• Reproduce, copy, or resell any part of our Site without permission.

4. Client Responsibilities

To ensure a smooth workflow, you agree to:

• Provide accurate information, content, and materials required to complete the project.
• Review deliverables promptly and provide timely feedback.
• Make payments on time as outlined in the proposal or invoice.
• Delays in providing required materials or approvals may affect project timelines.

5. Proposals, Payments & Billing

• All service engagements will be documented through written proposals or contracts.
• Payments are due as specified in the proposal/contract.
• Late payments may result in project delays or suspension of services.
• All fees are non-refundable unless otherwise agreed in writing.

6. Revisions & Approvals

Projects typically include a set number of revision rounds (as agreed in the proposal). Additional revisions beyond this scope may incur extra charges. Final approval from the client constitutes acceptance of the work.

7. Refunds

Refunds are governed by our Refund Policy, which is available on our website. Please review this policy to understand eligibility and conditions for refunds.

8. Intellectual Property

• All content, designs, and code created by FlowXell Agency remain the intellectual property of FowXell Agency until full payment has been received.
• Upon full payment, ownership of final deliverables will transfer to the client, unless otherwise specified
• Clients may not reuse, resell, or redistribute work without prior written consent.

9. Confidentiality

Both parties agree to keep confidential all non-public information shared during the course of a project. This includes but is not limited to business strategies, technical information, and client data.

10. Third-Party Services

Some services may involve third-party tools or platforms (e.g., Webflow, Framer, hosting providers). FlowXell Agency is not responsible for changes, limitations, or issues caused by these third-party services.

11. Limitation of Liability

• FlowXell Agency will not be held liable for indirect, incidental, or consequential damages arising from the use of our Site or services.
• Our total liability will not exceed the fees paid for the specific service giving rise to the claim.

12. Termination

We reserve the right to suspend or terminate your access to our services if you breach these Terms. You may terminate services at any time by providing written notice, but fees already paid are non-refundable.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “25/09/2025” date. Continued use of our Site or services after updates means you accept the new Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

15. Contact us

If you have questions about these Terms, please contact us: